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If you have a medical or mental health emergency, please know, you matter! Please hang up and dial 911 immediately, or call the crisis line at 740-687-TALK (740-687-8255) or text 988.

A Note to the Community

New Horizons Mental Health Services is stopping operations. Please use the resources below during this transition.

Clients

All active client records were transferred to OhioGuidestone after providing notice and options to the client. To continue care or request information, please contact OhioGuidestone directly at 740-687-0835.

Accounts & Billing

If your service took place after 4/30/2026, please call OhioGuidestone billing at 844-622-5564 – select the existing client option.

For final New Horizons billing questions for services PRIOR to 4/30/2026, please leave a message at (614) 908-0028. Please be patient as this mailbox is occasionally monitored.

We accept final payments by check or money order only. Please make your payment payable to “New Horizons Mental Health Services” and mail it to:

New Horizons Mental Health Services 
PO Box 947 
Lancaster, Ohio 43130

Vendors & Partners

For all final inquiries, please call (614) 908-0028 to leave a message, or email your final invoices directly to invoices@newhorizonsmentalhealth.org. Please be patient as this mailbox is occasionally monitored.

Other Resources

For other community Mental Health resources, please visit: https://www.fairfieldadamh.org